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"Hello, my name is D Preston. I am a T 7/8 paraplegic due to a motocross accident in 1988. Yes, that’s 20 years of Medical supplies and equipment required daily. Throughout the years I have tried many different medical supply companies and when I discovered Definiti back in 8/2004, I was very impressed right from the start. My monthly orders and special needs are shipped to me and I usually get them on the very next day. I tell you that this has never happened until I started using Definiti. I even get monthly calls to see if I need to order anything. And to top it off, I needed a new power wheelchair and I received it in 15 days!! Now that’s service. Definiti provides outstanding customer service and I am very pleased and satisfied with them and their efforts to put the customer first in every way possible. "
Based in Lake Forest, California, Definiti is a National Workers’ Compensation Cost Containment provider that offers Best Net Value with superior customer service. Our internal mantra; “Customers for Life”, drives our relentless pursuit to exceed customer expectations, with the goal of our customers becoming our advocates as well as a source for our best referrals. Customer retention ranks high on our internal priorities and we support this priority by integrating our business processes to fit the requirements of our customers with the right technology, along with rigorous attention to our people selection and positioning.Learn More